Kapadokya Hill Hotel & Spa (12+)

Hospitality is sacred on both sides of the Aegeus. We felt among friends with the staff and we must thank for ever all the personnel of the kitchen, the restaurant, the entrance, ladies at reception and at floors. They are persons with a great heart. In the Hotel there are a lot of surprises. We lived a literally fantastic experience that we will never forget for the eternity. In the future we would like to go back with children and find a play ground inside and outside. This is an idea for the management and the owners

The hotel was empty as it is not season time and we could enjoy all the facilities in peace. The hotel itself is very outstanding, it looks luxury and chic. The rooms are very clean and tidy, the bed is very large and very comfortable. The service is excellent. The staff is friendly. The woman at the desk named Nilüfer is very patient and nice. The breakfast was very good and different type of various food. Jacuzzi in the room is very spacious, clean and luxurious. The room delivery is very fast. Overall we had a good experience.

The hotel itself is very comfortable and the rooms are great. The restaurant local dishes were delicious and staff was always available. Staff was very responsive to requests and helped with booking local tours, especially Firdes. Whole staff team was great, Nilufer, hazel and Mohamed. The hotel is 30 minutes from Goreme and we liked the quiet and peace of the location with easy access to tours and busy Goreme center. We stayed in the cave room which was very unique but then changed to room upstairs which I preferred, you can see old buildings and way of life is very interesting. Good place to tour and also relax.

My recent stay at Kapadokya Hill hotel was great from the cheerful welcome from Dolunay to the traditional goodbye "pouring of water" from Enes and the other staff was unexpected but really heartwarming. The hotel is beautiful. The staff that we interacted were very helpful and accommodating. Dolunay, Sedef, Noolo and Enes were all very friendly and helpful during our entire stay. The traditional Turkish pancakes at breakfast were delicious. The spa treatments were great... I really enjoyed my first Turkish bath. The language barrier wasn't too bad. The staff spoke much better English than my Turkish. They even helped us to learn a few basic greetings. The only times there was major language barrier was when we wanted to order lunch one day but for some reason that wasn't able to communicated. We were seated and looked at the menu but no one ever came to take our order. We wound up going back to the room to order room service from the same guy who didn't take our lunch order, so we figured there was a misunderstanding and not done intentionally. Also, one other small thing to note... if you have more than one person in the room that likes to use wash cloths, that was hard to communicate with the staff but we eventually got it together. So learn the word for wash cloth 😁.

Location was perfect, outside of the busy tourist area. The rooms were huge and the decor was very nice. All of the staff were very attentive and always available. The outdoor pool was amazing, we had it to ourselves for most of the stay! The food/drinks were very nice and reasonably well priced, we had a lovely meal served by Mesut who was very happy to give advice on what dishes to try and also recommended the local beer which was delicious. The spa was incredible, the staff were again very attentive and I would highly recommend the Turkish bath!